SEDGEMOOR NEWS: New phone scam warning
PEOPLE are being warned about a new phone scam whereby a company gets in contact with householders purporting to be working on behalf of Sedgemoor District Council.
A council spokesman told the Bridgwater Press that an 86-year-old man had phoned the authority’s contact centre – Sedgemoor Direct – to report that he was telephoned by a company saying they were working on behalf of the council carrying out an amenity check to see what services are needed for the area.
But the message is loud and clear – Sedgemoor District Council is NOT CARRYING OUT ANY SUCH SURVEY so please do not believe what you are being told if you receive a similar phone call to that experienced by the 86-year-old man.
“If you are unsure of who you are talking to and instinct tells you something is not quite right, hang up, call 0300 303 7800 and check with a customer advisor whether the name of the person who called you really does exist,” said the spokesman.
“Our friendly staff at Sedgemoor Direct are aware of a high number of scam calls to residents and are happy to help you. Whatever you do, do not give your bank details over the phone unless you have called into Sedgemoor District Council.
“If you have given over personal details, we would advise you to call the Police straight away on 101 and report the matter as an identity theft scam. The Police will also direct you to the Action Fraud helpline on 0300 123 2040.”